95bd9 Privacy Policy
Your personal information is of the highest importance to us. This policy explains in detail how 95bd9 collects, uses, and protects your information.
SSL Encryption Secured
This Privacy Policy ("Policy") applies to the 95bd9 platform and all of its related services. By using this site you are agreeing to the terms described below. Please read this policy in full. If you have any doubts about anything, contact us.
1. Purpose and Scope of Data Collection
95bd9 is a safe and reliable online casino and sports betting platform for players in Bangladesh. To provide you with the best service, we need to collect certain information. The purpose of this data collection is to manage your account, ensure secure transactions, and improve the quality of our betting services.
We collect only the information that is necessary and that is provided directly with your consent. We do not request unnecessary information, and your information is never sold to third parties without your permission.
1.1 Information You Provide Directly
The information you provide during registration and account management includes:
- Full name and date of birth (for age verification)
- Email address and mobile number
- Betting account login credentials (password stored in encrypted form)
- Payment method details (bKash, Nagad, Rocket, or bank account number)
- National ID card or passport details for identity verification (KYC process)
1.2 Automatically Collected Information
When you use 95bd9, certain information is collected automatically:
- IP address and device type
- Browser type, version, and language settings
- Time of entry and exit from the site
- Page visit history and click data
- Cookie and session data (details provided below)
2. How Your Information Is Used
95bd9 never uses your information for unauthorized purposes. The information you provide is used only for the reasons listed below:
- Account Verification and Security: To confirm your identity and prevent unauthorized access.
- Deposit and Withdrawal Processing: To ensure secure transactions via bKash, Nagad, Rocket, and bank transfer.
- Bonuses and Promotions: To apply offers such as the 200% welcome bonus or VIP cashback and credit them correctly to your account.
- Customer Support: To verify your account details when providing 24/7 assistance via live chat.
- Responsible Gaming: To monitor playing patterns, identify problem gambling, and take appropriate action.
- Legal Compliance: To comply with applicable laws and to prevent fraud or money laundering.
- Service Improvement: To use anonymized analytics data to enhance the platform experience.
3. Data Security Measures
95bd9 treats the security of your privacy and personal information as its highest priority. To this end, we have implemented industry-standard technical and administrative safeguards.
3.1 Technical Security
- SSL Encryption: All data sent to and received from the site is secured with 256-bit SSL/TLS encryption.
- Password Hashing: Your password is never stored in plain form; it is protected with a strong hashing algorithm.
- Firewall and Intrusion Detection: Our servers are protected by advanced firewalls and real-time threat detection systems.
- Two-Factor Authentication (2FA): You have the option to enable two-layer security on your account.
3.2 Administrative Security
- Only authorized personnel can access the information they need.
- All staff are bound by data confidentiality agreements.
- Regular security audits and training are conducted.
- In the event of a data breach, users are notified within a defined timeframe.
4. Cookies and Tracking Technologies
95bd9 uses cookies to keep the site running properly and to improve your experience. Cookies are small files stored in your browser that help ensure the site functions correctly.
4.1 Types of Cookies We Use
- Essential Cookies: Essential for maintaining login sessions, language preferences, and security.
- Functional Cookies: Used to remember your preferences and deliver a personalized experience.
- Analytics Cookies: Used to measure site usage anonymously and to improve services.
You can control or disable cookies from your browser settings. Please note that disabling essential cookies may affect some site functionality.
5. Sharing Information with Third Parties
95bd9 never sells, rents, or provides your personal information to third parties for marketing purposes. However, limited information sharing may be necessary in certain specific circumstances:
- Payment Providers: Only the necessary financial information is shared with transaction processing partners for bKash, Nagad, Rocket, and bank transfers.
- Game Providers: Software providers such as Pragmatic Play, Spribe, and JILI may view gameplay data, but not personal information.
- Legal Authorities: Information may be provided to relevant authorities on the basis of a valid legal order.
- Fraud Prevention: Shared with specialized security service providers to identify fraudulent activity.
In all such cases, partner organizations are bound by the same standard of confidentiality agreement and may use the information received only for the specified purpose.
6. Data Retention Period
Your personal information will be retained for as long as your account remains active. Even after an account is closed, certain information may need to be kept for a defined period due to legal requirements and regulatory compliance.
- Transaction records: minimum five years (as required by financial law)
- KYC documents: minimum three years after account closure
- Betting history: up to two years, or longer if required by law
- Site usage logs: up to six months
Once the defined retention period ends, data is securely deleted or anonymized.
7. Your Rights and Choices
As a user of 95bd9, you have certain fundamental rights over your own information:
7.1 Access and Correction
You can log in to your account at any time to view and update your personal information. If any information is incorrect, contact our support team to have it corrected.
7.2 Data Deletion Request
You may request that your personal information be deleted by closing your account. However, due to legal obligations, certain information may need to be retained for a defined period (see Section 6).
7.3 Marketing Communications
If you do not wish to receive promotional emails or notifications, you can unsubscribe from your account settings or email us directly at [email protected].
7.4 Data Portability
You may receive a copy of the information we hold about you in a machine-readable format. Such requests must be submitted through our support channels.
8. Protection of Minors
95bd9 is an adult platform and provides services only to those aged 21 and above. We do not knowingly collect information from any minor.
Age is verified at the time of registration. If we learn that a minor has opened an account, that account will be closed immediately and the associated information will be deleted. If guardians notice any suspicious activity, please contact us without delay.
9. International Data Transfers
In some cases, your information may be processed or stored on servers located outside Bangladesh, particularly in relation to game providers and payment processors. Such transfers are always carried out with appropriate safeguards and contractual obligations in place.
We only work with partners who comply with international data protection standards and ensure the proper security of your information.
10. Changes to This Policy
95bd9 may update this Privacy Policy from time to time. For any significant changes, we will notify you by email or through a notice on the site.
The date of each revision will be clearly stated at the beginning of the policy. Continued use of the platform after changes have been made will be considered as your acceptance of the updated policy. If you object to the changes, you may request that your account be closed.
Note: This Privacy Policy is supplementary to the 95bd9 platform's Terms and Conditions and Responsible Gaming Policy. It is advisable to read all policies together.
Contact Us
If you have any questions or concerns about the Privacy Policy, please get in touch with us. Our team is always ready to assist in Bengali.
[email protected]
24 hours a day, 7 days a week — support in Bengali
Privacy-related requests are generally responded to within 72 hours
[email protected]